At Navygrey, your privacy is taken seriously. We work hard to ensure we only use your information in the way that you have agreed.
To help protect your data, please do not disclose to anybody else your login, password or any other details relating to your Navygrey account or transactions.
What do we do with your information?
When you purchase something from our online store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our online store, we also automatically receive your computer’s or device’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
With your permission, we may send you emails about our online store, new products and other updates.
Giving us your consent to use your personal information
How do you get my consent?
When you provide us with personal information to complete an online transaction, verify your credit or debit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to us collecting that information and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent, or provide you with an opportunity to .
How do I withdraw my consent?
If, after you opt-in, you change your mind, you may at any time withdraw your consent for us to contact you and/or for the continued collection, use or disclosure of your personal information. You can opt-out in this way by contacting us at firstname.lastname@example.org or mailing us at: Navygrey, The Studio – 35 Wolseley Avenue, London, SW19 8BG.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. This applies even after you have withdrawn your consent as outlined above.
Our online store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit or debit card data. This data will be encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored on the secure Shopify server only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted from the Shopify server.
Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect of the information we are required to provide to them in order for them to process the payment for your purchase-related transactions.
Additionally, we use the third-party cookie rmuid, to target cookies used by Rakuten Advertising Affiliate Network. Find the Rakuten Advertising policy here. The third-party cookie expires in 365 days.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
If you provide us with your credit or debit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions and contact informationIf you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, withdraw your consent or simply want more information, please contact us at email@example.com.