To our customers and friends around the world, I wanted to get in touch at this very strange and unprecedented time to say firstly, I hope you and your families are keeping safe and well.
As we find our way forward in these rapidly changing and uncertain times, we want to let you know that we are still in a position to take orders online and we can fulfil them safely. If this changes at any stage, we will of course let you know.
Behind myself and our core team, are a number of small businesses and suppliers in Italy, Portugal and the UK who help to bring Navygrey to life. Right now, each one of our partners in Europe and in Britain continue to operate, always adhering to the new and ever-changing health and safety guidelines.
We've been asked why we don't stop operating completely and our answer is this. If we did cease operations and cancel those yarn and knitting orders that we had placed before this unforeseen outbreak, this would not only have huge economic consequences for our partner businesses and their staff, but also their morale and wellbeing.
Like us, the people we work alongside to create our knitwear love what they do. And at this worrying time which will see our mental wellbeing severely challenged and tested, having a sense of purpose, however small really matters. Perhaps more so than ever before.
Of course, the safety of our team and partners is paramount and that is why, if anything changes, we will immediately adapt and change our operations. We are in touch with each of our suppliers daily and weekly to check they are well.
And while of course right now, there are more important things than jumpers, we hope that in our own very small way, we can continue to bring joy to people in the form of cosy knitwear as we hunker down and learn a new way of living.
This moment will pass and like you, we look forward to much brighter times ahead. And we hope, like many small brands out there, we can weather this testing time.
We are currently exploring ways in which we can help. Since our foundation last year, we have donated surplus stock and samples to domestic abuse charities and right now we welcome any suggestions as to how we can donate such samples to those that need it most. If you know of anyone in need who would benefit from a warm jumper right now, please get in touch with me directly and we can see what we can do.
Thank you so much for supporting Navygrey at this time, it really means so much to us and all those that we work alongside.
Stay safe and well.
Love, Rachel - email@example.com